Golden Sands Hotel Creek (referred to as “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.goldensandshotelcreek.com] (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
Personal Data
When you make a reservation or fill out a contact form, we may collect personal information such as your name, email address, phone number, address, and payment details.
If you sign up for newsletters or other communications, we may collect your email address and preferences.
Non-Personal Data
We may collect non-personal information such as browser type, operating system, the pages you visit on our site, and the duration of your visit. This information helps us understand how visitors use our site and improve its functionality.
2. How We Use Your Information
To Provide Services
To process and manage your reservations and bookings.
To respond to your inquiries and provide customer support.
For Communication
To send you confirmation emails, updates, and notifications regarding your stay.
To send newsletters and promotional materials, if you have opted in to receive them.
For Improvement and Analysis
To understand and analyze how you use our site.
To enhance the user experience and improve our services.
Legal Obligations
To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Disclosure of Your Information
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or in response to a request from law enforcement or governmental authorities.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
Cookies
Our site may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and improve site performance.
Third-Party Analytics
We may use third-party analytics services, such as Google Analytics, to collect and analyze non-personal information about your interactions with our site.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Access and Update
You have the right to access and update your personal information. You can do so by contacting us at the contact information provided below.
Opt-Out
You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails you receive. Please note that you may still receive non-promotional emails, such as confirmation messages and updates about your reservations.
7. International Data Transfers
As we are based in Dubai, UAE, your information may be transferred to and processed in Dubai or other jurisdictions where our service providers are located. By using our site, you consent to such transfers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Golden Sands Hotel Creek Address: Baniyas Street, Creek, P.O.Box.33398 Email: [email protected] Phone: +971 4 355 5553
